Author of Secrets of the Gurus - Tips and Tricks to Pass Certification Exams book

PassCertificationExams.com
Anti-spam Policy

(Last updated December 26, 2003)

PassCertificationExams.com is committed to permission-based email marketing practices, and as a result has established this Anti-spam Policy.  PassCertificationExams.com will occasionally update this Anti-spam Policy.  When it does, PassCertificationExams.com will also revise the date at the top of this Anti-spam Policy.  For changes to this policy, PassCertificationExams.com will also notify you, the prospective customer or customer, by placing a notice on our web site home page.

1.    What spam is

Spam is commercial unsolicited bulk email that is sent without any prior business or other relationship between the sender and the recipient.  It is often irrelevant, offensive, may be intrusive, and it wastes valuable resources and time.  Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship.  Inappropriate newsgroup activities and forum postings, consisting of excessive posting of marketing materials are also deemed to be spam.

2.    Preventing spam

Customers of PassCertificationExams.com products and services, and prospective customers who choose to receive products, services, or access to them, have agreed during their registration process to opt-in to our email system for updates and useful notification of additional related information, products, and services.  Specifically, each customer agrees in the establishment of a business relationship.  PassCertificationExams.com will take measures to prevent itself and others from participating in spam activities.

3.    Helps You to Avoid Spamming

PassCertificationExams.com uses Internet marketing software, utilities, and other tools to adhere to a strict permission-based philosophy.  This anti-spam philosophy is implemented by:

(a) Communication and Agreement – The Terms of Use that you have agreed to as part of registering for the PassCertificationExams.com products and services state how and for what purposes we gather your name and email address.

(b) Unsubscription – Each email created and sent using our software, utilities, and tools contains an “unsubscribe link”.  If you use the link to request that you be unsubscribed, your email address will automatically be adjusted to eliminate the sending of unwanted email to you.  In addition to that method, you have the option of unsubscribing through a web-based method provided on the PassCertificationExams.com main web site.  Customers of PassCertificationExams.com who opt out by unsubscribing may lose some or all of the use of one or more products and services and may no longer be able to gain access to the many things we provide, such as our many useful downloadable files.

(c) Mailing Lists – PassCertificationExams.com does not send mass mailings to purchased email lists.  PassCertificationExams.com may arrange with others to send an agreed upon offer to those on their own related opt-in mailing lists, with contractual agreement that they may not send any email of such offers to anyone not on an opt-in list.  Purchased lists and those lists gathered for unrelated purposes are not to be used to offer PassCertificationExams.com products and services.

4.    Laws Restricting spam

Spam laws vary from state to state, and from country to country.  This PassCertificationExams.com Anti-spam Policy has been developed to conform to the highest commercially reasonable standards.  As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:

(a) Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender,

(b) Unauthorized use of a third party’s internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email, and

(c) Use of any false or misleading information in the subject line of the email

5.    Questions to Ask  (for affiliates and partners)

To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:

(a) Are you or your company sending email to non-specific addresses, such as info@domain.com or sales@domain.com?

(b) Have you or your company deliberately falsified your transmission path information or originating address?

(c) Are you or your company sending email to mailing lists or distribution lists, which then send indirectly to various other email addresses?

(d) Have you or your company imported for email use a purchased list of any type?

(e) Are you or your company continuing to mail to anyone who has asked to be deleted from your mailing list?

(f) Does your email or your company's email not provide a fully functioning link to unsubscribe?

(g) Does your email or your company's subject line contain false or misleading information?

(h) Have you or your company used a third party’s email address or domain name without the party’s consent?

If you answer yes to any of these questions, you or your company are likely involved in spam activities, and should contact PassCertificationExams.com support department at Support .

6.    Measures to Enforce the Anti-spam Policy

Any PassCertificationExams.com affiliate or partner found to be offering PassCertificationExams.com products or services in spam may, at PassCertificationExams.com’s discretion, have the affiliate or contractual agreement voided and may conduct no further offering of PassCertificationExams.com's products or services.  PassCertificationExams.com has the right to review its affiliate's or partners’ subscriber lists and email for spamming activity.  If PassCertificationExams.com finds any affiliate or partner customers to be spamming, it will issue a warning or notice of termination of the business relationship, and if the activities are serious enough, PassCertificationExams.com will take action immediately, simultaneous to the notice.  PassCertificationExams.com may report the incident to the proper authorities.

PassCertificationExams.com does not attempt to censor any content, nor to curtail the business of its affiliates and partners.  However, spam activities do not fall within activity authorized by PassCertificationExams.com for marketing of PassCertificationExams.com's products and services, and will not be tolerated.

7.    Reporting Spam

If you believe that you have received spam from PassCertificationExams.com or one of its affiliates, please send a complaint from your email account along with the unsolicited email, with completed header, to abuse@PassCertificationExams.com.  Please provide any other information that you believe may help us in our investigation.  PassCertificationExams.com can not, and therefore does not, investigate or take any action based on “anonymous” spam complaints.

8.    False Spam Complaints

PassCertificationExams.com supports your efforts to responsibly eliminate spam activities.  However, if you have opted-in to receive email from PassCertificationExams.com or an affiliate or partner of PassCertificationExams.com, and then falsely or maliciously file a spam complaint against PassCertificationExams.com or its affiliate or partner, PassCertificationExams.com will cooperate fully with the appropriate agencies to ban you and your company from the use of anti-spam software and the Internet community.  Please be sure your complaint is valid to save yourself and all of us both time and money.

Author of Secrets of the Gurus - Tips and Tricks to Pass Certification Exams book David Pettit
1873 NE Sunrise, Hillsboro, Oregon 97124 USA
Phone: 1-503-830-4030 PST 8AM-4PM
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